Department for Transport
The first National Travel Survey ran in 1965 and continues to inform the UK government of our travel habits and needs. In 2019, the DfT were keen to explore a digital version of the NTS, improving data quality and access for all. We worked closely with the DfT to build a mobile-first digital travel diary, allowing respondents to record their travel data in a safe and convenient way, significantly reducing the burden on participants. The application successfully met the required service standard and passed GDS assessment.